PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or operational reasons. We will post the revised policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

We collect personal information about you from a variety of sources depending on how you interact with us, including direct submissions, automated technologies, and trusted service providers.

• Providing the Services: processing payments, fulfilling shop orders, managing your CRHQ Intelligence subscription and trial, maintaining your account, sending order and account notifications, awarding and redeeming Op Credits
• Marketing and Communications: sending newsletters, Intelligence Briefings, and promotional communications where you have opted in; you may unsubscribe at any time
• Security and Fraud Prevention: detecting and investigating fraudulent or malicious activity; you are responsible for keeping your account credentials secure
• Customer Support: responding to enquiries and improving the Services
• Map and Community Features: moderating community submissions and maintaining the integrity of the live events map

We use cookies to operate and improve the Site, remember your preferences, and understand how members and visitors use the map, shop, and content areas. Most browsers accept cookies by default; you can adjust your browser settings to remove or reject them, though this may affect site functionality.

We may disclose personal information to:

• Service providers who support our operations (payment processing via Stripe, email delivery via Resend, hosting and infrastructure providers, fulfilment partners)
• Business or marketing partners, where applicable
• Parties you direct us to share information with, or where you provide consent
• Authorities or third parties where required to comply with legal obligations, enforce our terms, or protect the rights and safety of Combat Ready HQ and our users
• A successor entity in the event of a merger, sale, or restructuring of the business

We do not sell your personal information.

Certain features, such as community map submissions or comments, may allow you to post content visible to other users. We do not control how others may use information you choose to make public, and we are not responsible for its accuracy or misuse by third parties.

The Site may link to third party websites, including YouTube and social media platforms. We are not responsible for the privacy or security practices of sites we do not operate. Reviewing their own policies is recommended before sharing information with them.

The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us using the details below and we will take steps to delete it.

No security measures are perfect or impenetrable, and we cannot guarantee absolute security of information transmitted to us. We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Depending on where you live, you may have rights including:

• Access: request details of the personal information we hold about you
• Correction: request correction of inaccurate information
• Deletion: request deletion of your personal information
• Portability: request a copy of your data in a portable format
• Restriction: ask us to limit how we process your information
• Withdrawal of Consent: withdraw consent where processing relies on it
• Appeal: appeal a decision if we decline a request, by replying directly to our response
• Communication Preferences: unsubscribe from promotional emails at any time using the link in any email; you may still receive non-promotional account or order emails

We may need to verify your identity before processing certain requests. We will not discriminate against you for exercising your rights.

If you have concerns about how we handle your personal information, please contact us using the details below. If unsatisfied with our response, you may have the right to lodge a complaint with the Information Commissioner's Office (ICO) or your local data protection authority.

Where we transfer personal information outside the UK, we rely on recognised transfer mechanisms, including the UK's International Data Transfer Agreement or equivalent safeguards, unless the destination has been assessed as providing adequate protection.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: craig@combatreadyhq.co.uk
Address: Cornelius House, Brighton and Hove, Hove BN3 2DJ, United Kingdom